What’s Next?
Within one (1) business day, you will receive TWO separate emails including a link for you to sign your Fee Agreement and a second email that includes a link to access your invoice via our secure payment portal.
In the meantime, feel free to stay in the loop by:
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- Checking out our YouTube Channel for informational videos and updates from our very own Attorney Mark F. Walmer!
- Visit our website for blogs and news updates: www.recorderaser.net
- Follow us on social media: Facebook, Instagram, and LinkedIn
- Leave us a review – we would love to hear about your experience!
Questions?
What is the Fee Agreement? The Fee Agreement is an important start of the process, making you an official client of PA Pardon Service | RecordEraser. Without the signed fee agreement we are unable to move forward with working on your application. The fee agreement outlines important information including, fees, timelines, terms of service, payment plans, etc. required under the governing rules of an attorney.
I received an invoice, what if I would like to pay in full? If you would like to pay in full, please proceed to do so using the link provided and will be issued a $100 credit for paying in full.
I received an invoice, what if I need a payment plan? If you need a payment plan, please proceed to pay at least $1000 down using the link emailed within 24 hours and a member of our team will follow up with a payment plan installment.
I signed the Fee Agreement and made a payment, what now? Once we received a signed fee agreement and your full or minimum, down payment, a member from our team will move forward with requesting the required documents needed to move forward with your application. Please keep a lookout for emails sent from Clio or RecordEraser. Clio is our case management system that helps us track your progress and additionally receive links to forms and documents which require some information and signatures. Please check your spam folder to make sure any emails do not get lost!
I have a question, what is the best way to reach out? If you have a question, we recommend giving us a call at 717-925-7820 to speak with a member of our staff. Additionally you can email support@recorderaser.net if it is not urgent and we will respond within 48 hours.